Versand
We currently ship to countries within the European Union.
Order Processing & Fulfillment
All orders are processed and dispatched from our fulfillment center. Orders are typically processed within 3–7 business days after your order is placed.
Once your order has been dispatched from our fulfillment center, you will receive a shipping confirmation email with tracking information so you can follow your package every step of the way.
Shipping Charges
Shipping charges are calculated based on your delivery location and will be displayed at checkout before you complete your purchase. All shipments originate from our fulfillment center.
Delivery Times
Delivery times may vary depending on your location and the shipping carrier. While we work hard to get your order to you as quickly as possible, delays caused by the following may occasionally occur:
- The courier or shipping carrier
- Customs processing
- Public holidays
- Circumstances beyond our control
We appreciate your patience in these situations and will always do our best to assist you.
Lost Packages
If your tracking indicates unusual delays or your package appears to be lost, please contact us at support@healthconcept.com.
We will investigate the shipment together with the shipping carrier and provide an appropriate solution.
Contact
For any questions regarding shipping, please reach out to us via our contact page or email us at support@healthconcept.com.